Km 17, Ortigas Avenue Extension
Cainta, Rizal, Philippines
We take our customers' concerns seriously.
Please e-mail your name, contact number and concern to bfmetalassistance@bfmetalcorp.com, addressed to Chairman of BF MANCOM.


Sales & Marketing Department
MR. KILBY P. RAMOS

Sales & Marketing Manager
Cellphone +63-923-658-5550 / +63-920-945-5897
Email kilby.ramos@bfmetalcorp.com
Tel +63-2-344-3235
+63-2-344-3236
+63-2-656-0794
Fax +63-2-655-3551
CUSTOMER SATISFACTION SURVEY FORM

Thank you for taking the time to fill out this survey. Your feedback is important to us as we strive to improve our products and services. If you are unsure about a point, please select N/A.
Q1 Please indicate your level of satisfaction on the following aspects by selecting the appropriate box.
  Technical skills of the following departments:   Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied Not Applicable
        Operations (Erection or Site Installation) 
        Production (Fabrication) 
        QA/QC 
        Engineering 
  Quality Work / Services  
  Delivery Work / Services  
  Procedure Skill:              
        Planning 
        Work Methodology 
        Coordination 
  Project Staff : Behavior Attitude of Staff              
        Courtesy & Politeness 
        Timeliness of Response 
  Safety Consciousness:              
        Protective Personnel Equipment 
        Housekeeping 
        Safety Performance Record  
  Machine / Equipment Reliability  
Q2 Compared to other steel manufacturing companies you may have used in recent years for a similar type of project, how would you rate BF Metal Corporation performance on this project?
      A Lot Better A Little Better About the Same Not so Good Nowhere Near as Good Not Applicable
        BF Metal is  
Q3 Overall speaking, would you say the services provided by BF Metal. . .
   Exceed your expectation Meet your expectation Fall below your expectation Not applicable
  
Q4 Areas for Improvement:
 
  Project Name:
  Client Name: